FAQs User Accounts on CMS

I HAVE A NEW PROVIDER AND OUR PAYMENT DEDUCTION IS 10% - HOW DO I DO THIS?

Under the provider profile, scroll down until you find the section with the pay/GST information.

Enter 90% under provider payrate, do not use the box for WITHHOLDING TAX RATE unless you are responsible for the provider's tax deductions, and providing a return to the IRD each pay run.

Make sure you have ticked NO GST if your provider is not registered, and leave the Provider GST# field empty.

If your provider is GST registered, enter the number only (9 digits) into the Provider GST# field

 

Provider ID is internal

%

 

 

MY NEW PROVIDER'S INVOICING HAS BEEN DECLINED BY ACC WITH THE MESSAGE - PI-Valid provider id is mandatory for this service code

This usually means that they are not set up correctly in their provider profile.  Go to the profile, click edit and check they are marked as ACC ASSIGNED.  Internal is only for admin use if you have admin staff billing SCADMs, or for a cultural advisor who is not registered with ACC. etc.

 

Provider ID is internal

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Supplier