I have entered the wrong payment date for the providers – how do I correct this?
If it involves just one payment reference, go back to the payment reference, click into it, go down to the
Bottom of the form to VIEW IN PAYMENTS REPORT.
Tick all, and re-enter MARK PROVIDER PAID with new/correct payment date.
If you have more than one payment reference to correct the provider paid date for, go to REPORT.
In filters, enter the PROVIDER PAID DATE that you have synched the payments to and press APPLY.
Tick all, MARK PROVIDER PAID with new/correct payment date. If you have generated the BCIs you will need to delete those for the incorrect date and GENERATE for the correct date.
I have missed line item/s when matching/synching and need to correct this, but cannot do it within the original reference.
You can manually populate the paid information. You will need the following information:
The date ACC paid and the amount they paid.
Click into the affected billable, then EDIT then ADVANCED EDIT.
Enter only the date ACC paid and the amount paid, then SAVE
Once you have done this, go to REPORTS, enter the date ACC paid in BILLABLES PAID in the filter section, then APPLY.
If you have only the one item that needs “paying”, filter down using the billable ID.
Once you have the correct billable item, tick and MARK PROVIDER PAID. If you are adding this into an existing pay round and you have already done the tax invoices, go to GENERATE BCIs, and tick REGENERATE.
MY PROVIDER HAS JUST INFORMED ME THAT HE/SHE IS NOW GST REGISTERED AND ONE OR MORE PAY ROUNDS ARE AFFECTED.
- Add the GST number to your provider’s profile, ensuring that you untick NO GST. In admin notes, it is often useful to make a note of the date your provider became GST registered.
- Go to REPORT. Enter in either the provider ID or name, and the date of the earliest affected pay round to filter, then APPLY.
- Tick all, MARK PROVIDER PAID for that date again, then REGENERATE the TAX INVOICE.
- REPEAT this process until you are current.
- To work out what you need to pay your provider for the GST, run a REPORT using the provider ID or name, and the affected date range.
- IF YOUR PROVIDER HAS NOW DE-REGISTERED FOR GST
- Ensure you have ticked the box NO GST and the GST number field is empty.
- Follow the steps as above to correct the historical payrounds.